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Master’s Project · 2025

Visualizing Uncertainty: The Whole-Life Crisis

Type
Master’s Project
Role
Designer
Year
2025

About the project

Life crises are universal, yet often framed as isolated moments such as “quarter-life” or “mid-life” crises. This project questions that perspective, exploring uncertainty as something we continuously navigate rather than experience at a specific stage. It reframes life crises as a shared human experience that connects people across age and background.

My role

I conducted research, developed the concept, and designed the UX and prototype. My focus was on translating emotional and qualitative insights into a visual system that communicates life experiences. I created a life graph system to represent uncertainty and emotional change, and designed an interactive prototype for reflection and comparison.

Two overlaid life-graphs mapping crisis, emotion, and certainty across a lifetime, annotated with personal turning points and quotes.
Mapping a lifetime of uncertainty as a single, comparable graph.

Understanding how people experience life crises

This project began with a personal question: Why does life still feel uncertain in my 30s?

I explored existing concepts such as the quarter-life crisis and mid-life crisis, which describe specific life stages marked by uncertainty and reflection. However, I wanted to understand whether uncertainty is truly limited to these stages.

To investigate this, I conducted

From the interviews, I identified recurring themes

Interview voices: Quarter-life crisis (26, South African, Tutor) — I don't know what I'm doing. Everyone around me seems to have a plan, and I just feel foggy. In-between (41, Indonesian, Manager) — I thought I'd have it all figured out by now. But honestly, every few years feels like starting over. Mid-life crisis (54, South Korean, Director) — Nobody tells you that crises don't stop. You solve one, and then life hands you another.

Problem framing: the Whole-Life Crisis

Through research and interviews, I found that people across different ages described similar patterns of uncertainty, yet often believed their struggles were unique. This led me to reframe the problem as a Whole-Life Crisis.

Key findings

Design opportunity Create a way for people to visualize their life journeys so that uncertainty becomes visible, relatable, and easier to reflect on.
Quarter-Life Crisis Mid-Life Crisis The Whole-Life Crisis

Design decision: why a graph?

During interviews, participants naturally described their lives using phrases like “ups and downs,” “turning points,” and “highs and lows.” This revealed that people already perceive life as a trajectory over time.

Based on this observation, I explored ways to represent life experiences visually and chose a graph structure because it clearly communicates change, patterns, and turning points across time. A graph also enables comparison between different life journeys, making individual experiences more relatable.

However, representing life as a single line was not sufficient to capture its complexity. I needed a way to reflect both emotional and contextual depth within the same system.

Creating the Life Graph

To capture this complexity, I developed a multi-dimensional Life Graph system using four key metrics:

Four key metrics. Emotional State — how someone felt at each stage (−10 to 10). Certainty Level — how confident or uncertain they felt (−10 to 10). Crisis Level — intensity of major turning points (1 to 10). Quotes — personal context behind each moment (text).

This combination allowed the graph to represent both patterns over time and individual narratives, balancing analytical clarity with emotional meaning. To test whether this system could meaningfully represent real experiences, I applied it to three interview participants and my own life journey — resulting in four life graphs that let me compare different paths and evaluate whether the structure could capture diverse experiences.

Raw interview data tables — each participant's age, events, certainty level, emotional state, crisis level, and quotes, recorded before being plotted as a life graph.
Each interview was first structured as raw data — events, scores, and quotes per life stage.
Four life graphs compared, each plotting crisis, emotion, and certainty across a lifetime with annotated events and quotes.
Each graph maps certainty, intensity, emotion, and context across a lifetime.

User feedback: from visualization to insight

After creating the graphs, I revisited participants and asked them to reflect on both their own graphs and others’. Many reported that:

What started as a visualization exercise became a reflective experience.

Scattered participant reflections: "I'm not the only one who struggles." "My life is full of ups and downs, sometimes it rises, and then suddenly falls." "Now I can see why I was so confused and stressed. It makes more sense." "No one's life is without ups and downs." "Each crisis teaches me to let go a little more, to recognize what I can't control."
Key insight When life experiences are visualized, people can process them more clearly and recognize patterns that were previously invisible.

Product experience: reflecting and exploring life journeys

Product UI cards: a 'Parenthood in Uncertainty' life-story card, a public reflection prompt 'If you could give advice to your younger self', and a life graph tagged New Zealand / Migration.

Based on these insights, I expanded the Life Graph from a visualization tool into a product experience focused on reflection and connection.

Based on these insights, I expanded the Life Graph from a visualization tool into a product experience focused on reflection and connection.

The platform is designed around two core flows:

Reflect

Users answer guided prompts about life events, uncertainty, and turning points. Their responses are structured and visualized as a Life Graph, enabling personal reflection.

Explore

Users browse other people’s life graphs by age, theme, or life event. By comparing journeys, users recognize shared patterns of uncertainty and feel less isolated.

By combining self-reflection and comparison, the experience transforms individual crises into a shared understanding — helping users see that their journey is not unique, but part of a broader human experience.

Key screens of the Whole-Life Crisis product: the landing page, the Reflect questionnaire, a journey table with emotion/certainty/crisis scores, and the 'Your Life, Visualized' graph view.

Reflection

This project demonstrates how UX design can transform abstract emotional experiences into a structured visual system. It strengthened my ability to translate qualitative research into design frameworks, and to design systems that support reflection, empathy, and shared understanding.